Terms of Service

This Agreement (this “Agreement”) is entered into by and between Measured Analytics, Inc., a Delaware corporation (the ”Company”) and the business represented by the user or the individual in the event the user is not representing a business or acting in their capacity as an employee of a business (“Customer”) effective as of the date of the first login (“Effective Date”). Customer and the Company hereby agree to the terms of this Agreement by the Customer’s use of the Service.

Services

Subject to the terms and conditions of this Agreement, during the term of this Agreement, Company shall provide to Customer access to the features and functionality selected by the customer (the “Service” or “Service Order”). From time to time, the parties may add or modify the Service Order which will be the subject to the terms and conditions of this Agreement.

Fees and billing

Customer shall pay all fees due according to the Service Order. Unless otherwise indicated in the applicable Service Order, Company shall invoice Customer periodically in advance for fees for all Services, and payment of fees will be due immediately. All payments must be made in U.S. dollars. Late payments hereunder will accrue interest at a rate of 1.5% per month, or the highest rate allowed by applicable law, whichever is lower.

All payments required by this Agreement exclude all sales, value-added, use or other taxes and obligations, all of which Customer will be responsible for and will pay in full, except for taxes based on the Company’s’ net income.

Customer’s obligations

Customer acknowledges that Company exercises no control over the content of the information passing through the Customer’s systems and that it is the sole responsibility of Customer to ensure that the information it transmits and receives complies with all applicable laws and regulations. The Services are for use by Customer only and not for resale to any third party and shall be used only in compliance with this Terms of Service.

Confidential information

Each party acknowledges that it will have access to certain confidential information of the other party concerning the other party’s business, plans, customers, technology, and products, including the terms and conditions of this Agreement (“Confidential Information”). Confidential Information will include, but not be limited to, each party’s proprietary software and developer information. Each party shall not disclose to any third party (except as required by law or to that party’s attorneys, accountants and other advisors as reasonably necessary), any of the other party’s Confidential Information and shall take reasonable precautions to protect the confidentiality of such information, except as expressly permitted by this Agreement.

Information will not be deemed Confidential Information if such information: (i) is known to the receiving party prior to receipt from the disclosing party directly or indirectly from a source other than one having an obligation of confidentiality to the disclosing party; (ii) becomes known (independently of disclosure by the disclosing party) to the receiving party directly or indirectly from a source other than one having an obligation of confidentiality to the disclosing party; (iii) becomes publicly known or otherwise ceases to be secret or confidential, except through a breach of this Agreement by the receiving party; or (iv) is independently developed by the receiving party.

Intellectual property and ownership

“Intellectual Property” means all intellectual property rights of every kind and description, including without limitation all U.S. and non-U.S. (a) rights in or to trademarks and service marks (whether or not registered), trade names and other designations of source of origin, together with all goodwill related to the foregoing, (b) patents and patent applications, (c) rights in or to copyrights, whether or not registered, (d) rights in or to trade secrets and confidential information, including without limitation know-how, technology methods, ideas and inventions, (e) rights in software and computer code (whether in source code, object code or any other form) and (f) all applications and registrations of any of the foregoing.

Use of Company services or software shall in no way assign or transfer Customer any right, license, or claim of ownership of any kind to any Company Intellectual Property. Customer irrevocably waives any and all claims to any and all Company Intellectual Property.

“Customer Data” means all data imported or entered by Customer by any means, and all related work product from Customer’s use of the Service. All Customer Data is irrevocably deemed the exclusive property of Customer. Notwithstanding the foregoing, Customer agrees that the Company may track Customer Data through our software application when you view or use the Service. Customer grants the Company an irrevocable, royalty-free license to use the Customer Data for the purpose of monitoring and improving the quality of the Service, market research and facilitating sales and other services to Customers. Customer Data will be subject to the confidentiality provisions of this Agreement.

No Work Product of any kind is provided under this Agreement or any other agreement. At no time during or after the term of this Agreement shall any artifact exist that could be considered Customer property other than the aforementioned Customer Data.

Representations and warranties

Customer represents and warrants that Customer’s services, products, materials, data, and information used by Customer in connection with this Agreement as well as Customer’s and its permitted customers’ and users’ use of Services (“Customer’s Business”) does not as of the Effective Date, and will not during the term of this Agreement operate in any manner that would violate any applicable law or regulation.

In the event of any breach, or reasonably anticipated breach, of any of Customer’s warranties herein, in addition to any other remedies available at law or in equity, the Company will have the right to immediately, in the Company’s sole discretion, suspend any related Services if deemed reasonably necessary by the Company to prevent any harm to the Company or its business.

Warranties and disclaimers

THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS, AND CUSTOMER’S USE OF THE SERVICES IS AT ITS OWN RISK. THE COMPANY DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY AND ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND TITLE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

Limitations of liability

The Company will not be liable to Customer for any lost revenue, lost profits, replacement goods, loss of technology, rights or services, incidental, punitive, indirect or consequential damages, loss of data, or interruption of Customer’s Business, even if the Company is advised of the possibility of such damages, whether under theory of contract, tort (including negligence), strict liability or otherwise. THE COMPANY’S MAXIMUM AGGREGATE LIABILITY TO CUSTOMER RELATED TO OR IN CONNECTION WITH THIS AGREEMENT WILL BE LIMITED TO THE TOTAL AMOUNT PAID BY CUSTOMER TO THE COMPANY HEREUNDER FOR THE PRIOR 12-MONTH PERIOD.

Customer acknowledges that the Company has set its prices and entered into this Agreement in reliance upon the limitations of liability and the disclaimers of warranties and damages set forth herein, and that the same form an essential basis of the bargain between the parties. The parties agree that the limitations and exclusions of liability and disclaimers specified in this Agreement will survive and apply even if found to have failed of their essential purpose.

Indemnification

The Company shall indemnify, defend and hold Customer harmless from and against any and all costs, liabilities, losses, and expenses (including, but not limited to, reasonable attorneys’ fees) (collectively, “Losses”) resulting from any claim, suit, action, or proceeding (each, an ”Action”) brought against Customer alleging the infringement of any third party registered U.S. copyright or issued U.S. patent resulting from the provision of Services pursuant to this Agreement (but excluding any infringement contributorily caused by Customer’s Business).

Customer shall indemnify, defend and hold the Company harmless form and against any and all Losses resulting from any Action brought against the Company related to Customer’s Business or Customer‘s use of the Services.

Term and termination

This Agreement is effective on the Effective Date and continues indefinitely thereafter unless and until terminated according to the provisions of this Section.

Either party may terminate this Agreement at any time if no Service Order is outstanding. In addition, either party will have the right to terminate this Agreement, or the applicable Service Order, if the other party breaches any material term or condition of this Agreement and fails to cure such breach within 30 days after receipt of written notice of the same, except in the case of failure to pay fees, which must be cured within five days after receipt of written notice from Company. Either party may terminate this Agreement if: (i) the other party becomes the subject of a voluntary petition in bankruptcy or any voluntary proceeding relating to insolvency, receivership, liquidation, or composition for the benefit of creditors; or (ii) the other party becomes the subject of an involuntary petition in bankruptcy or any involuntary proceeding relating to insolvency, receivership, liquidation, or composition for the benefit of creditors, if such petition or proceeding is not dismissed within 60 days of filing.

Neither party will be liable to the other for any termination or expiration of this Agreement in accordance with its terms. The Company is not obligated to provide any refund in any amounts in the event the Customer cancels prior to the term of the Service Order.

Upon the effective date of expiration or termination of this Agreement: (a) the Company may immediately cease providing Services hereunder; (b) any and all payment obligations of Customer under this Agreement will become due immediately; (c) within 30 days after such expiration or termination, each party shall return or destroy all Confidential Information of the other party in its possession at the time of expiration or termination and shall not make or retain any copies of such Confidential Information except as required to comply with any applicable legal or accounting record keeping requirement.

Those provisions that contemplate performance after termination of this Agreement will survive any expiration or termination of the Agreement, including those provisions relating to indemnification and intellectual property.

Force majeure

Except for the obligation to pay money, neither party will be liable for any failure or delay in its performance under this Agreement due to any cause beyond its reasonable control, including act of war, acts of God, earthquake, flood, embargo, riot, sabotage, labor shortage or dispute, governmental act or failure of the Internet, provided that the delayed party: (a) gives the other party prompt notice of such cause and (b) uses its reasonable commercial efforts to correct promptly such failure or delay in performance.

Marketing

Customer acknowledges that the Company may refer to Customer by trade name and trademark, and may briefly describe Customer’s Business in the Company’s marketing materials and web site. Customer hereby grants the Company a license to use any Customer trade names and trademarks solely in connection with the rights granted to the Company pursuant to this Section.

Non-solicitation

During the period beginning on the Effective Date and ending on the first anniversary of the termination or expiration of this Agreement in accordance with its terms, Customer shall not, and shall ensure that its affiliates do not, directly or indirectly, solicit or attempt to solicit for employment any persons employed by the Company during such period.

Governing law; Dispute resolution

This Agreement is made under and will be governed by and construed in accordance with the laws of the State of California, excluding California conflict of laws rules, and specifically excluding from application to this Agreement that law known as the United Nations Convention on the International Sale of Goods. Any dispute relating to the terms, interpretation or performance of this Agreement (other than claims for preliminary injunctive relief or other pre-judgment remedies) will be resolved at the request of either party through binding arbitration. Arbitration will be conducted in San Francisco, California, and will be administered by JAMS pursuant to its Comprehensive Arbitration Rules & Procedures and in accordance with the Expedited Procedures in those rules.

The parties agree to pay their own expenses, including travel, reasonable fees, costs and disbursements of counsel. The parties agree to equally share the fees of the arbitrator and any administrative fees of JAMS. The parties agree that the arbitrator shall issue a binding written award that sets forth the essential findings and conclusions on which the award is based. The parties agree that the decision of the arbitrator is final and waive all rights to appeals or further forms of dispute resolution.

Waiver

The waiver of any breach or default of this Agreement will not constitute a waiver of any subsequent breach or default, and will not act to amend or negate the rights of the waiving party.

Assignment

Customer may not assign its rights or delegate its duties under this Agreement either in whole or in part without the prior written consent of the Company, except that Customer may assign this Agreement in whole as part of a corporate reorganization, consolidation or merger. Any attempted assignment or delegation without such consent will be void. The Company may assign this Agreement in whole or part without the prior written consent of Customer to any successor to the Company’s business. This Agreement will bind and inure to the benefit of each party’s successors and permitted assigns.

Relationship of parties

The Company and Customer are independent contractors and this Agreement will not establish any relationship of partnership, joint venture, employment, franchise or agency between the Company and Customer. Neither the Company nor Customer will have the power to bind the other or incur obligations on the other’s behalf without the other’s prior written consent.

Entire agreement

This Agreement, including all documents incorporated herein by reference, constitutes the complete and exclusive agreement between the parties with respect to the subject matter hereof, and supersedes and replaces any and all prior or contemporaneous discussions, negotiations, understandings and agreements, written and oral, regarding such subject matter. In the event this Agreement conflicts in whole or in part with any and all license agreements between Customer and the Company, including, but not limited to, shrink-wrap or click-wrap agreements, this Agreement shall prevail.

We reserve the right to modify the terms and conditions of this Terms of Service or our policies relating to the Service at any time, effective upon posting of an updated version of this Terms of Service on our website. You are responsible for regularly reviewing the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.

Users outside United States

Our website is controlled and offered from the United States of America. We make no representations that our website or Service is appropriate for use in other locations. Those who access or use our website or Service from other locations do so at their own risk and are responsible for compliance with applicable law. You consent to the processing and storage in the United States of America of information and data you provide to us.

Measured Analytics, Inc.
400 Spectrum Center Dr, Ste 1900
Irvine, CA, 92618
United States
contact@metric.ai